Privacy policy

Privacy Policy

Last updated: May 2026

Copper Glow Co. ("we", "us", "our") operates copperglow.com.au. We are committed to protecting your personal information and being transparent about how we use it.

Information we collect

When you visit our store or make a purchase, we may collect:

  • Name, email address, phone number and shipping address
  • Payment information (processed securely — we never store card details)
  • Browser type, IP address and pages visited
  • Purchase history and order details

How we use your information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries and provide customer support
  • Send marketing emails if you have opted in (you can unsubscribe at any time)
  • Improve our website and customer experience

Third party services

We use the following third party services which may collect data as part of their operation:

  • Shopify — our ecommerce platform. Your data is stored and processed on Shopify's secure servers. See Shopify's privacy policy at shopify.com/legal/privacy
  • Judge.me — our review platform, used to collect and display customer reviews
  • Bundler — used to manage product bundles and discounts
  • Meta Pixel (Facebook/Instagram) — we use Meta Pixel to track website activity for advertising purposes. This allows us to show relevant ads on Facebook and Instagram. You can opt out of personalised advertising at facebook.com/settings
  • Australia Post — your name and address are shared with Australia Post to fulfil delivery of your order

Cookies

Our website uses cookies to improve your browsing experience and track website activity for advertising purposes. You can disable cookies in your browser settings, however this may affect some website functionality.

Data storage

Your data is stored on Shopify's secure servers. We do not sell, trade or rent your personal information to third parties.

Your rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at geoffboileau@gmail.com.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact us

Email: geoffboileau@gmail.com Website: copperglow.com.au