Got Questions

Frequently Asked Questions

Everything you need to know about Renew Serum and whether it's right for your skin.

What makes Renew Serum different from other anti-aging serums? +

Renew Serum was designed specifically for women whose skin has become more sensitive over time, or no longer tolerates harsh skincare products well.

Instead of relying on aggressive actives, Renew Serum uses a combination of multi-peptides, copper peptide (GHK-Cu), and low molecular weight hyaluronic acid to help smooth, hydrate, and support the skin without the irritation many women experience from stronger products.

Why is the serum blue? +

The blue colour comes naturally from the copper peptide (GHK-Cu) used in the formula.

We don't add artificial colouring to create the appearance. The blue tint is a natural characteristic of the ingredient itself.

Are peptides safe for skincare? +

Yes. Peptides are widely used in modern skincare and are generally considered very well tolerated by the skin.

Unlike harsher actives that work by aggressively increasing skin turnover, peptides work by supporting and signalling the skin more gently over time.

Is Renew Serum suitable for sensitive skin? +

Yes. Sensitive skin was a major focus when developing this formula. Renew Serum contains:

  • No added fragrance
  • No harsh exfoliating acids
  • No retinol or retinoids

The formula was designed to feel comfortable on skin that may have become more reactive, dry, or easily irritated over time.

Can I use Renew Serum if I can't tolerate retinol? +

That's exactly why many women use it.

A lot of customers come to Renew Serum because they wanted smoother, healthier-looking skin, but found retinol products too irritating, drying, or difficult to use consistently.

Renew Serum was designed as a gentler alternative focused on hydration, peptides, and skin support.

What does Renew Serum help with? +

Renew Serum is designed to help improve the appearance of:

  • Fine lines and early wrinkles
  • Dry or dehydrated skin
  • Skin that feels thinner or less resilient
  • Loss of softness or bounce
  • Skin that feels stressed by stronger products
How long does it take to see results? +

Many women notice their skin feels more hydrated and comfortable within the first few uses.

Visible improvements in skin texture, softness, and the appearance of fine lines typically build more gradually with consistent use over several weeks.

Can I use it every day? +

Yes. Renew Serum was designed for daily use.

Apply 2 to 3 drops to clean skin morning and night, followed by moisturiser if needed.

Will it make my skin peel or purge? +

Renew Serum is not designed to aggressively exfoliate the skin like stronger actives can.

Most users find it significantly gentler and more comfortable to use consistently.

Does Renew Serum contain fragrance? +

No. Renew Serum contains no added fragrance.

We chose to leave fragrance out of the formula because many women with sensitive skin find fragranced skincare irritating over time.

Can I use Renew Serum with other skincare products? +

Yes. Renew Serum works well alongside most simple skincare routines.

It can generally be used with moisturisers, sunscreens, and other hydrating products.

If using stronger actives, we recommend introducing products gradually and paying attention to how your skin responds.

Is Renew Serum oily or greasy? +

No. The formula is lightweight and designed to absorb comfortably into the skin without leaving a heavy or greasy finish.

Is this product tested on animals? +

No. Renew Serum is not tested on animals.

What if it doesn't work for me? +

We offer a 30-day money-back guarantee.

If you try Renew Serum and don't feel it's right for your skin, simply contact us and we'll help organise a refund.

30-Day Guarantee

Try it risk-free. If it's not right for your skin, we'll refund you.

Chemist Reviewed

Independently reviewed for formulation safety and compatibility.

Sensitive Skin First

No fragrance, no harsh actives, no unnecessary additives.

Still have questions?

Get in touch and we'll be happy to help. Or try Renew Serum risk-free with our 30-day guarantee.